TigerDirect.Ca Refunds

Today's email:
Dear Valued Customer,

Thank you for your email.
We apologize for the inconvenience. Keep in mind that if a customer will purchase something from TigerDirect.Ca, Customs Brokerage Fees is always FREE. (customer don't need to pay for this because TigerDirect is the one who pays for the customers)
If the UPS guys requires a customer to pay the brokerage fees, please let them know that TigerDirect is responsible for this and call us at 1-800-800-8300.

Kindly email us the receipt of customs brokerage fees that you paid (COD) and we will be processing a refund back to your account.

Thank you for visiting our website. We appreciate your business. If you have further inquiries and reply to this email, please make sure to include your entire message, so we can address it appropriately.

TigerDirect.ca Web Response
I've PDF'd the COD invoice and sent that off, let's see what happens. I suspect what will happen is that I'll end up with a TigerDirect.ca credit.