Watching the Reddit slapfight on r/ottawa about Uber, I find reinforced my perception that
A) everyone thinks the local public transit they have to use is crap, and
B) everyone thinks everyone else's is nicer.
Personally I think that no matter how nice or efficient or modern or affordable a mass transit system is, the perception of how good or not it is is overwhelmingly driven by your interactions with other users -- and thus you will always have a generally negative opinion of it, if not a specifically overwhelmingly negative opinion of it.
